Customers
Our customers are high performing healthcare providers that are passionate in their pursuit of excellence in all aspects of healthcare; including financial, operations, patient safety and patient satisfaction. We enable our customers to achieve high performance and mitigate risk by ensuring processes are repeatable, staff is empowered, and communications are clear and accurate. Our clients report that Vistaar Healthcare realizes significant ROI by solving issues holistically and making them sustainable.
| Issues we help solve | Client outcomes |
|---|---|
|
Lost Revenue |
Revenue increased by $3M per year |
|
Cost Containment |
Cut cost per adjusted patient day by over 7% |
|
Average LOS > 4.0 |
Milliman best practice for LOS |
|
ED Overcrowding |
Diversion - free for 3 consecutive years |
|
Inadequate Capacity |
Increased bed turnover to 109 |
|
Risks to Patient Safety |
Decreased mortality rate By 18%, Nominated for “John M. Eisenberg Award 2007”. |
|
Patient Satisfaction |
Patient satisfaction in the ED increased from 77% to 90%+ |
|
Recruitment and Retention |
Retention in a highly competitive market increased from 89% to 94% |
|
Negative Press |
Rated “by far the Best” in Patient-Flow/Throughput by IHI |
