Improving patient care and performance with Demand and Capacity Management
Vistaar Healthcare

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Methodology

We take a Holistic approach to improving provider performance

Delivering high quality care efficiently, in a complex system of specialties, requires a holistic view. Creating a collaborative environment focused on improving performance is like building a patchwork quilt – the overall result is a rich matrix of coordinated and intertwined pieces.

Our team has been improving hospital performance by managing demand and capacity for more then 12 years – longer than any other organization. We know that optimizing performance and patient quality and safety is a matter of developing highly functional teams – each individual has their specific role and capabilities but must work in harmony with others to ensure that the organizations strategic goals are achieved.

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Helping hospitals predict demand and prioritize accordingly is the point of a system like ACOMS, says IHI’s Deme Jacobsen.

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